A CONSUMER watchdog has taken action against phone giant Orange on behalf of a Sevilla woman whose 500 euro phone bill included “impossible” calls.

According to Facua, the woman was charged for 20 calls allegedly made on August 9 to a 118 number.

The main problem was that nine of them took place simultaneously.

One call started at 13:48 and allegedly lasted over 29 minutes, while other calls supposedly took place within that time.

Facua also added that Orange has ignored all the clients’ complaints and her line has been suspended.