the olive press
Search:
Spain's best English daily news website
Thursday, September 18, 2014
Subscribe: RSS or Email

Expats demand Hispania refund

PUBLISHED: May 17, 2013 at 2:00 pm  •  LAST EDITED: May 17, 2013 at 10:45 pm
Andalucia, Granada, Lead2  •  0 Comments


Expats demand Hispania refund

Do you have news for us?
Click to contact the newsdesk!



AN expat is fighting to get a refund from an airline that went bust before even getting off the ground.

Leslie Hoar is furious that he has still not been refunded for the €96 flight he paid for with Hispania airlines in December.

The 65-year-old was left stranded in the run up to Christmas when the fledgling airline cancelled his flight from Granada to London Gatwick at the last minute.

He is angry that the company failed to return his money despite leaving him high and dry on Christmas Eve.

He has now joined a Facebook page called Affectados Hispania Airways which has been set up with hundreds of unfortunate Spanish and British travellers in a bid to get their money back.

“The whole situation is either a deplorable scam, or just an incredibly poor piece of Spanish organisation, possibly both” Hoar told the Olive Press.

“I was told I’d get a full refund,” he continued, “But when I contacted Visa they said the airline had not officially gone bust so I couldn’t claim on my insurance.

“Instead they told me to contact Hispania’s agent, Vista Travel.”

However the travel company with whom he had booked insisted it was not issuing refunds because it has also lost substantial monies after the company’s collapse.

Vista is now suing the airline’s CEO Luis Araque Rodríguez and is advising complainants to contact Granada Airport and the Spanish airport ombudsman AENA with their details.

A spokesman for Hispania was not available as we went to press.

Did you like this? Share it:



Reader Comments »






Comment moderation is enabled. Your comment may take some time to appear.

The views expressed in the comments above are those of our users and do not necessarily reflect the views of the Olive Press.

Messages will be moderated or deleted if they:
• Are considered likely to disrupt, provoke, attack or offend others
• Are racist, sexist, homophobic, sexually explicit, abusive or otherwise objectionable
• Contain swear words or other language likely to offend
• Break the law or condone or encourage unlawful activity. This includes breach of copyright, defamation and contempt of court
• Advertise products or services for profit or gain
• Are seen to impersonate someone else
• Include contact details such as phone numbers, postal or email addresses
• Describe or encourage activities which could endanger the safety or well-being of others
• If you have a complaint about a comment please email [email protected]


 Back to the Top



Read Our Latest Print Edition »

Read More Olive Press Back Issues Online »