A BRITISH mum has been left raging after an airline refused to stop selling nuts despite her son having an allergy to the snacks.
Akilah Robertson,30, was left stuck in Mallorca with no refund after walking off a Eurowings flight to London over fears for her two-year-old son’s safety.
Tot Jamil was rushed to hospital with a severe reaction after eating nuts a few months ago and his mother feared an in-air anaphylactic attack, which can kill victims.
“’I am angry at the way Eurowings treated us. It was really awful,” she said.
“Jamil has had an allergic attack before and I didn’t want it to happen again.
“At first they said they would reimburse me for the cost of new tickets but now they don’t want to know. It is not fair.”
Robertson, from London, had flown to Mallorca with Ryanair, whose staff agreed to her requests.
“Ryanair not only stopped serving nuts but made an appeal to other passengers that there was someone on board with a severe nut allergy.”
German company Eurowings refused outright however, and she was forced to buy Easyjet flights back to London at a cost of 750 euros.
“We had a really good holiday but all that relaxation ended at the airport,” she said.
A spokesperson for Eurowings apologised to the Robertsons, but said that a ban on nuts simply wasn’t possible.
“Nut traces cannot be prevented in any case despite regular and deep cleaning of the aircraft,” said Katharina Muscalla. “Guests travel at their own risk.”
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