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Call centres

Key figure in multi-billion euro cryptocurrency scam is arrested at Barcelona airport in Spain

Key figure in multi-billion euro cryptocurrency scam arrested at Spain’s Barcelona airport

THE Guardia Civil and Mossos d’Esquadra have arrested a key player in a multi-billion euro cryptocurrency scam that swindled hundreds of thousands of investors. 33-year-old

16 Dec, 2022 @ 14:15

Barcelona·Catalunya·Crime & Law·Lead·Sevilla

TCall centres in Spain could be fined if callers are forced to hang on for more than three minutes

Call centres in Spain could be fined if customers have to hang on for more than three minutes

A new consumer bill in Spain promises to fine utility firm call centres who don’t answer client queries fast enough. The measure proposes a three-minute

31 May, 2022 @ 17:20

Lead·National News

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