A BRITISH pensioner has demanded action after his Spanish bank hounded him for just 3p (four centimos).
Clifford Marsh, 82, received a letter from Santander Bank demanding he pay the fee before they would allow him to close an account.
Marsh asked them to close his FlexiAccount in November – but they shut his current account instead, leaving him without money, and also made a meal of his standing orders.
The letter from the bank read: “In order for us to complete your request, please send us a cheque for £0.03.
Or alternatively call into your local branch with the attached paper work and this letter.”
Ana Patricia Botin, the new boss of the bank – voted the worst in Britain – last month vowed to get to the ‘root causes’ of the bank’s woeful record.
But Marsh is far from happy.
“I couldn’t believe what I was reading when I got their letter. How much did it cost to send it? How much do they expect us to pay out because of the ignorance of Santander?” he said.
“When I was young it used to be yes sir, no sir, three bags full sir. Now people just tell you to get stuffed.”
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