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Call centres in Spain could be fined if customers have to hang on for more than three minutes

A new consumer bill in Spain promises to fine utility firm call centres who don't answer client queries fast enough. The measure proposes a three-minute...

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Two killed by Storm Nelson in Spain as rain and strong winds continue to batter the country

STORM Nelson has taken two lives in northern Spain as it continues to batter the country with rain and strong winds.  The two victims died...

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