A HOLIDAYMAKER’S Costa del Sol plans were ruined when Ryanair refused to let her fly – because her boarding pass wouldn’t scan.
Sue Craig, 54, had paid an extra 10 euros to print her online ticket at home, but it wasn’t recognised at Bournemouth Airport’s check-in desk.
“My pass was fine, I was treated dreadfully.”
Craig – who was heading to Malaga – was instead told by staff to go to the service desk to log in for her flight.
In the mean time, the gate closed and Craig, from Poole, was forced to wave goodbye to her 70-euro ticket as well as 50 euros in car-park fees.
“My pass was fine, I was treated dreadfully,” said Craig – who is now taking the budget airline to a small claims court.
Ryanair claimed that it couldn’t delay the flight for Craig.
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