7 May, 2010 @ 12:12
1 min read

Now the dust settles

CONSUMER groups have urged the Spanish government to make sure airlines compensate the passengers stranded by the volcanic ash.

Watchdog Facua appealed to development minister, Jose Blanco, to apply “exemplary sanctions” to any airline that tries to override passengers’ rights.

It confirmed that is has already received a large number of queries from passengers after companies refused to cover accommodation, meals or even flight refunds.

After enduring long and expensive journeys home, thousands of passengers marooned by the volcanic ash are now mired in compensation battles.

More than 30 extra flights had to be sent to Malaga airport alone to rescue stranded passengers after the six-day ban.

Jon Clarke (Publisher & Editor)

Jon Clarke is a Londoner who worked at the Daily Mail and Mail on Sunday as an investigative journalist before moving permanently to Spain in 2003 where he helped set up the Olive Press. He is the author of three books; Costa Killer, Dining Secrets of Andalucia and My Search for Madeleine.

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