24 Mar, 2010 @ 14:29
1 min read
7

The great insurance fiddle

THOUSANDS face being left high and dry as insurance companies try to squirm out of compensation payments over the recent floods.

Despite enduring Andalucia’s wettest winter since records began, scores of customers have told the Olive Press that they are being refused damages.

One flood victim – who is now left facing up to a four-foot square hole in his roof – told how his insurance company will not pay out because his home is ‘too old’.

Stephen Myhill, from Estepona, claims that BanSabadell Seguros Generales, is using the defence that, if a building is more than ten years old, it is not covered.

The 64-year-old explained: “They told me that because all buildings more than a decade old were so badly built, they are not entitled to compensation.

“What was the point in insuring?”

Many other people have also fallen foul of the clause that pay outs are only made if there is evidence that a benchmark level of rainfall fell.

Philip Jordan, from Fuentes de Andalucia, near Sevilla, needs to prove that 40 litres per metre squared fell, during just one hour, before his claim is accepted.

The retired builder is at a loss as to how this specific amount can be proven.

Jordan, 65, explained: “If I had known then I would never have signed up for this in the first place.”

And retired Patrick and Angie Copp, from Jimena, have been told they will not receive a centimo of compensation because of their “poorly maintained” roof.

“It really is humiliating as we have always taken so much pride in our home,” says Angie, 66.

VISIT OUR IN-DEPTH FEATURE ON THE INSURANCE SCAM AT http://theolivepress.es/2010/03/24/all-in-the-same-boat/

Click here to read more Spain News from The Olive Press.

Jon Clarke (Publisher & Editor)

Jon Clarke is a Londoner who worked at the Daily Mail and Mail on Sunday as an investigative journalist before moving to Spain in 2003 where he helped set up the Olive Press.

After studying Geography at Manchester University he fell in love with Spain during a two-year stint teaching English in Madrid.

On returning to London, he studied journalism and landed his first job at the weekly Informer newspaper in Teddington, covering hundreds of stories in areas including Hounslow, Richmond and Harrow.

This led on to work at the Sunday Telegraph, Sunday Mirror, Standard and even the Sun, before he landed his first full time job at the Daily Mail.

After a year on the Newsdesk he worked as a Showbiz correspondent covering mostly music, including the rise of the Spice Girls, the rivalry between Oasis and Blur and interviewed many famous musicians such as Joe Strummer and Ray Manzarak, as well as Peter Gabriel and Bjorn from Abba on his own private island.

After a year as the News Editor at the UK’s largest-selling magazine Now, he returned to work as an investigative journalist in Features at the Mail on Sunday.

As well as tracking down Jimi Hendrix’ sole living heir in Sweden, while there he also helped lead the initial investigation into Prince Andrew’s seedy links to Jeffrey Epstein during three trips to America.

He had dozens of exclusive stories, while his travel writing took him to Jamaica, Brazil and Belarus.

He is the author of three books; Costa Killer, Dining Secrets of Andalucia and My Search for Madeleine.

Contact jon@theolivepress.es

7 Comments

  1. Same happened to us in 2002. We were told by our spanish insurance company after we made a claim for a roof collapse due to heavy rain that “we don’t insure old houses” regardless of the fact they had been taking our premiums. Now we dont bother.

  2. There’s Spain for you!I’ve lived there (now moved!) since ’69,and cannot say that I’m impressed by their attitude.They deserve to get kicked out of the EU.Funny how they’re always right,and the guiris wrong!

  3. I notice a sharp decline in people with rose tinted specatacles writing about Spain on the OP website recently. Spain has dropped far and the truth is now getting out.

  4. I sympathise with all those who are trying for compansation from their insurance companies. We have the same problem,
    with Groupama, having suffered damage to our property on 15th February. The damage to our property is estimated at around 30,000 euros.
    Bancaja in Marbella arranged the insurance when we took out a mortgage with them. They never gave us an option to arrange our own insurance cover and in our case I feel we have a case against the bank. However when we approached the bank they cared not one iota. Needless to say Groupama will not be compensating us either because it did’nt rain enough.

    Stan

  5. I AM BORN IN ENGLAND OF A SPANISH FATHER AND HATE TO SAY IT BUT HE TOLD ME NEVER BUY IN SPAIN IT WAS TOO CORRUPT …..
    SPAIN IS BEAUTIFUL PUT THE GOVERNMENT IS NOT .

  6. This lack of action by Insurance companies will cost them dear in the long run. Better to save some money for a rainy day than give it to an insurance company to pocket. I will be asking very detailed questions before I renew my policy next time if at all.

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