22 Oct, 2025 @ 14:15
2 mins read

Heartbreak for owner of dog lost while being loaded onto Iberia flight to Barcelona as EU court rules it is worth the same as a suitcase

A EUROPEAN court has ruled that a dog which escaped and was never seen again while being loaded onto an Iberia flight should be treated the same as lost luggage.

The pet, Mona, bolted from her cage on the runway at Buenos Aires airport on October 22, 2019, as ground staff prepared to load her onto a flight bound for Barcelona.ย 

Three airport vans chased her in vain across the tarmac, but she vanished without a trace beyond the airport perimeter.

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Mona escaped and vanished while being loaded onto an Iberia flight bound for Barcelona in 2019. Facebook

The owner, Argentinian passenger Grisel Ortiz, was travelling with her mother and had entrusted the dog to the airline because she weighed more than eight kilos and was not allowed in the cabin. 

From the terminal window, Ortiz could only watch as her pet disappeared into the wild.

She launched an online campaign to find Mona, setting up a Facebook page and offering a cash reward, but months of searching brought nothing. 

Ortiz kept posting for years on the page, called Buscamos a Mona, thanking strangers who helped her search and pleading for information. 

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A years-long but ultimately fruitless search ensued for the beloved canine. Facebook

โ€œWe still have faith and infinite love that keeps us fighting to the end, even if the years pass,โ€ she wrote. โ€œMaybe some think itโ€™s over, but we will never stop looking for her.โ€ 

In another message she insisted Mona was still alive and โ€˜with someone in a nearby houseโ€™, adding, โ€˜they know she has another family and they are not at peace. One day someone will tell me, โ€˜I saw Mona, sheโ€™s there.โ€™โ€™

Ortiz later sued Iberia for โ‚ฌ5,000 in moral damages, saying she had suffered deeply from the loss.

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Mona with her owners. Facebook

The airline actually accepted responsibility for the loss, but was only willing to pay out limited compensation under international baggage rules.

It contested the โ‚ฌ5,000 Ortiz claimed for emotional distress, and a court clash loomed. 

The airline argued that because Mona was checked into the hold without a โ€˜special declaration of valueโ€™, she counted as ordinary luggage under the Montreal Convention. 

This week โ€“ a full six years after Monaโ€™s disappearance โ€“ the Court of Justice of the European Union reached its verdict, and agreed with Iberia.

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Mona was a beloved family dog. Facebook

It ruled that animals travelling in an aircraftโ€™s hold can be classed as ordinary baggage under the Montreal Convention.

It means airlines are only liable for the same compensation as they would pay for a lost suitcase.

The court said: โ€œThe fact that the protection of animal welfare is an objective of general interest recognised by the European Union does not prevent animals from being transported as โ€˜baggageโ€™ and considered as such for the purposes of liability arising from loss.โ€

Ortizโ€™s lawyer said she hoped Spanish judges โ€˜will be more sensitive to the new realities of our societyโ€™, arguing that losing a pet causes โ€˜not only moral but also psychological and even psychiatric damageโ€™ which current laws fail to recognise.

Under Spanish civil law, pets are defined as โ€˜sentient beingsโ€™, but that status does not yet extend to air travel. 

Click here to read more Barcelona News from The Olive Press.

Walter Finch

Walter Finch

Walter Finch, is the Digital Editor of the Olive Press and occasional roaming photographer who started out at the Daily Mail.
Born in London but having lived in six countries, he is well-travelled and worldly. He studied Philosophy at the University of Birmingham and earned his NCTJ diploma in journalism from London's renowned News Associates during the Covid era.
He got his first break working on the Foreign News desk of the Daily Mail's online arm, where he also helped out on the video desk due to previous experience as a camera operator and filmmaker.
He then decided to escape the confines of London and returned to Spain in 2022, having previously lived in Barcelona for many years.

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