AS much as British expats love the Spanish sun, we miss our British TV.
Which is why hundreds of businesses circle that need like Griffon vultures over Andalucia – many honest, many less so.
The magic boxes offering Sky, Premier League, BBC, ITV, Channel 4, thousands of movies and series, often never arrive once paid for.
“If the boxes do arrive, you’ll throw something at it and be watching the game in the pub by the second half,” says Pete Molloy from AA Free English TV, who’s been in the industry for 15 years in Spain.
Here are his top three tips to avoid losing your hard-earned cash.
“If AA Free English TV can warn you against one thing, it is this, be aware of a one-off priced product you see advertised. It will fail after a short time, you will be 80-140 euros worse off and frustrated,” says Pete.
Due to the volatile industry and technology, customers will periodically face issues or demand new channels.
If a provider is offering a lump sum purchase without an annual subscription, it could be because the box is low-quality. You could also later find servers shut down and have no means to fix it.
“I tell people I can charge a lump-sum, but don’t come back to me when the box goes wrong,” says Pete, whose AA Free English TV charges €220 up front and €120 annually.
The Sky isn’t Blue
“If an IPTV service provider mentions ‘Sky’ in their adverts, they’re either very brave or very stupid,” says Pete, who is based in Orihuela on the Costa Blanca.
Services providing British TV channels operate in the shadows of the law, with police often shutting down servers or catching illegal transmitters.
Sky have been known to issue legal letters to IPTV service providers in Spain, while a Malaga-based illegal TV streaming service was busted in March, 2019, after Premier League filed complaints.
Pete warns that if a business is advertising big brand channels, it’s probably because they don’t know what they’re doing, or are out to get your money.
Another warning sign, says Pete, is a very bargain price – less than 100 euros annually is a good benchmark.
“You can buy an IPTV box from as cheap as 40 euros a year, but you will be getting very poor quality.”
Pete provides customers with three different systems, so that if one fails he can source another, the customer should not be without English TV in spain for long.
“Anybody could get shut down at any moment – we have no idea where the server that supplies the system is,” he adds.
Pete also prides himself on being available 24 hours a day – every day.
“I’ll send emails to my customers at midnight, if it’s relevant, and will always answer the phone whether it’s a bank holiday or Christmas. The clients always come first,” he says.
“Without you, the client, there is no AA Free English TV.”
AA Free English TV supplies TV channels for any country via IPTV and we install free to air, one-priced satellite TV for the British in Spain.
This post was published in partnership with AA Free English TV.